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I can’t register. Every time I try to register and log in, it says I don’t exist.
Your web browser probably is set to refuse cookies. The forum software stores whether you’re a newcomer to this website and your username and password in cookies. Check your web browser’s Preferences settings (it might be called options or Internet options).

I don’t see a menu on the left-hand side.
You probably don’t have a recent version of the Macromedia Flash plug-in installed. Go to the Macromedia website and download.

All the type on your website looks too small (or too big).
Different operating systems and different browsers all use varying base font sizes to display web content. We think we picked a happy medium, but if you want to change the size of type on the screen, your browser probably has a View menu where you can increase or decrease type size. Also, your Preferences settings may allow you to increase that base font size.

My computer monitor isn’t big enough.
Sorry, the website is designed for a computer monitor that can display at least 1024 by 768 pixels. You can probably change the resolution of you computer monitor in your system Control Panel (or System Preferences in Macintosh OS X). In Internet Explorer on the PC, pressing F11 will allow IE to take over the entire screen.

What browsers do you support?
For the most part, the latest version of any of the major browsers should work perfectly and theAfterNet has been tested with Microsoft Internet Explorer on the Macintosh (version 5.2.3 for OS X) and PC; Opera (version 7.0 and above required) and FireFox (version 1.0 for Macintosh and PC); and Safari (version 1.3) for Macintosh.

MyAfterNet doesn’t show me if I have any messages
You need to register or login before this feature will appear. Also, if it's been a while since you were last here, your user information cookie may have been purged. If you use a dial-up connection or have dynamic IP addressing, this may also occur.

Do I need cookies and JavaScript enabled?
Yes, they are required for this website to work. They can be turned on in the Preferences settings of your browser.

What do the colored links mean?
A red link means you haven’t yet visited that page, a purple link means you have.

I screwed up my registration. What do I do?
The most common problems are:

  1. PROBLEM: I put in the wrong email address and my username and password didn’t get mailed to me. SOLUTION: Send an email to support@theAfterNet.net. We’ll delete your account and you can try again.
  2. PROBLEM: I don’t ilke my username. Can I start over? SOLUTION: Sure, just login and go to your profile. At the very bottom, click Delete User. I’m afraid you’ll have to start the process over.
  3. PROBLEM: I have multiple personalities. Can I have more than one account? SOLUTION: Only if you have more than one email address. The forum software will not allow duplicate usernames, real names or email addresses.

To whom do I report a problem?
Send comments about a missing web page, a poorly designed interface or your fulsome praise of the design to support@theAfterNet.net. If you believe an AfterNet subscriber has violated the ethics of this site, or you believe theAfterNet has acted unfairly to anyone, report those problems to ombudsman@theAfterNet.net. Click here for more contact information.